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Return Policy

Returns must be shipped back to us within 10 days from the date your package is delivered.

Who Is Responsible for Return product?

Please contact the 49native Support team for any items that arrived damaged, miss printed, or defective with proof photos. The return without authorization from our Support team, and return shipping cost is the responsibility of the customer.

When will you receive your refund?

Once we receive the returned product, please allow 6-10 days of business to process it for you.
All returned products will be processed through our inspection department for approval/rejection.
If you are approved for a refund, please allow 3-5 business days to receive your refund once it is refunded.

We cannot accept customers’ returns or exchanges if any product has been washed, worn, or over 10 days from the date your package is delivered.

Contact us:


Head Office 2: 10 Queen Street, Ipswich, England, IP1 1SS
Head Office 1: Hoai Chau Bac Commune, Hoai Nhon District, Binh Dinh Province, 590000, Viet Nam
Support Time: Monday – Friday : 9AM-5PM Pacific Standard

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